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PRIVACY

Privacy Policy of Puetter Transformative Coaching & Consulting, Core Calmfidence® and Calmfidence®

This website collects some personal information from its users.

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The purpose of collecting and processing the data concerning the user is to allow the owner to provide its service, to comply with its legal obligations, to respond to enforcement requests, to protect its rights and interests (or those of its users or third parties) and to detect malicious or fraudulent activity, as well as: advertising, contacting the user, displaying content from external platforms, interacting with live chat platforms, SPAM protection, traffic optimization and distribution, analytics, processing payments, remarketing and behavioral targeting , tag management , user database management, platform services and hosting, interaction with support and feedback platforms, online sale of goods and services, interaction with external social networks and platforms, commenting on content, dealing with productivity-related activities and commercial affiliation.

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For specific information on the personal data used for each purpose, the user can refer to the "Detailed information on the processing of personal data" section below:

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Users may be subject to different protection standards and therefore some may have broader standards. To learn more about the protection criteria, users can read the Applicability section.  

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Registration on this site


You can register on our website to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full.

Otherwise we will refuse the registration.

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For important changes, such as the scope of the offer or technically necessary changes, we use the e-mail address provided during registration to inform you in this way.

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The data entered during registration is processed on the basis of your consent (Article 6 (1) (a) GDPR). You can revoke your consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing that has already taken place remains unaffected by the revocation.

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The data collected during registration will be stored by us for as long as you are registered on our website and then deleted. Statutory retention periods remain unaffected.

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More information about personal data

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Participation in the Privacy Shield: data transfers from the EU and Switzerland to the United States

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Owner adheres to the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as adopted by the US Department of Commerce regarding the collection, use, and retention of Personal Information transferred from the European Union and Switzerland , have been established and comply with them The United States. The policies and rights listed below therefore apply equally and expressly to users from Switzerland, unless otherwise stated. The owner has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.

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If there is any conflict between the terms of this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program and to view the owner's certification, please visit  https://www.privacyshield.gov/  (or find the direct link to the Privacy Shield Participant Certification List maintained by the Department of Commerce  https://www.privacyshield.gov/list  ).

 

What does this mean for the European user?

The Owner is responsible for all processing of personal data received under the Privacy Shield Framework from individuals from the European Union and commits to subject the personal data processed to the Privacy Shield Principles.

 

First of all, this includes the right of individuals to access their personal data processed by the Owner.

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The Owner also adheres to the Privacy Shield Principles for all onward transfers of personal data from the EU, which means it remains liable in the event of onward transfer to a third party.

With respect to Personal Information received or transferred in accordance with the Privacy Shield Framework, the Owner is subject to the investigative and enforcement powers of the FTC, except as otherwise provided in this Privacy Policy.

 

The Owner is also required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

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Dispute Resolution under the Privacy Shield

In compliance with the Privacy Shield Principles, Owner commits to resolve complaints about its collection or use of User's Personal Information. European Union individuals with inquiries or complaints regarding this Privacy Shield Policy should first contact Owner using the contact details provided at the top of this document with the reference “Privacy Shield” and expect a resolution of the complaint within 30 days.

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In the event that the Owner does not provide a satisfactory or timely response, the User has the option to involve an independent dispute resolution body free of charge.

In this regard, the Owner has agreed to cooperate with the panel set up by the EU data protection authorities (DPAs) and to follow the panel's recommendations in relation to data transferred from the EU. The User can therefore contact the Owner at the email address provided at the beginning of this document in order to be directed to the appropriate DPA contacts.

 

Under certain conditions - which are available to the user fully on the Privacy Shield website (  https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint  ) are available – the User may invoke binding arbitration if other dispute resolution procedures have been exhausted.

 

Sell goods and services online

The personal data collected is used to provide services or sell goods to the user, including payment and possible delivery.
The personal data collected to carry out the payment may include the credit card, the bank account used for the transfer or any other means of payment provided for. The type of data collected by this website depends on the payment system used.

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Our pages use Google+ functions

 

The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Collection and disclosure of information: You can use the Google+ button to publish information worldwide. You and other users receive personalized content from Google and our partners via the Google+ button. Google saves both the information that you gave for content and information about the page you viewed when you clicked +1.

 

Your activity may appear as a notice, along with your profile name and photo, in Google services, such as in search results or in your Google profile, or elsewhere on websites and ads across the web.

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Google records information about your activities in order to improve Google services for you and others. In order to be able to use the Google+ button, you need a globally visible, public Google profile that must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name can also replace another name that you used when sharing content via your Google account. The identity of your Google profile can be displayed to users who know your email address or have other identifying information about you.

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Use of the information collected: In addition to the purposes explained above, the information you provide will be used in accordance with the applicable Google data protection regulations. Google may publish aggregated statistics about user activities or share them with users and partners, such as publishers, advertisers or affiliated websites.  

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Newsletter Data

If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data is not collected or only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

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The processing of the data entered in the newsletter registration form takes place exclusively on the basis of your consent (Art. 6 Para. 1 lit. a DSGVO). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

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The data you enter for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you have canceled the newsletter. Data stored by us for other purposes (e.g. e-mail addresses for the members' area) remain unaffected.

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The data processing takes place on the basis of your consent (Art. 6 Para. 1 lit. a DSGVO). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.  

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Youtube


Our website uses plugins from the Google-operated YouTube site. The site operator is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers will be established. The YouTube server is informed which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Article 6 (1) (f) GDPR.

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Further information on handling user data can be found in YouTube's data protection declaration at:  https://www.google.de/intl/de/policies/privacy.

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Google Maps


This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

In order to use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

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Google Maps is used in the interest of an attractive presentation of our online offers and to make it easier to find the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Article 6 (1) (f) GDPR.

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More information on handling user data can be found in Google's data protection declaration:  https://www.google.de/intl/de/policies/privacy/.  

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​​​Online Marketing and Affiliate Programs


Amazon Affiliate Program


The operators of these pages participate in the Amazon EU partner program. Amazon.co.uk includes advertisements and links to the Amazon.co.uk website on our pages, from which we can earn money through advertising reimbursement. Amazon uses cookies to track the origin of orders. This allows Amazon to recognize that you have clicked the partner link on our website.

"Amazon cookies" are stored on the basis of Art. 6 lit. f GDPR. The website operator has a legitimate interest in this, since the amount of his affiliate remuneration can only be determined via the cookies.

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For more information on how Amazon uses data, see Amazon's privacy policy:  https://www.amazon.de/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=3312401.

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Payment provider


PayPal
On our website we offer, among other things, payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").

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If you choose to pay via PayPal, the payment details you enter will be sent to PayPal.

Your data is transmitted to PayPal on the basis of Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations.  

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Klarna
On our website we offer, among other things, payment with the services of Klarna. The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna").

Klarna offers various payment options (e.g. installment purchase). If you decide to pay with Klarna (Klarna Checkout solution), Klarna collects various personal data from you. Details on this can be found in Klarna's data protection declaration under the following link:  https://www.klarna.com/de/datenschutz/.

Klarna uses cookies to optimize the use of the Klarna Checkout solution. The optimization of the checkout solution represents a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. Cookies are small text files that are stored on your end device and do not cause any damage. They remain on your device until you delete them. Details on the use of Klarna cookies can be found in the following link:  https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.

The transmission of your data to Klarna takes place on the basis of Art. 6 par. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations.

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Bank Transfer
On our website we offer, among other things, payment by "Sofortüberweisung". The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter “Sofort GmbH”).

With the help of the "Sofortüberweisung" procedure, we receive a payment confirmation from Sofort GmbH in real time and can immediately start fulfilling our obligations.

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If you have selected the "Sofortüberweisung" payment method, send the PIN and a valid TAN to Sofort GmbH, which can then log into your online banking account. After logging in, Sofort GmbH automatically checks your account balance and carries out the transfer to us using the TAN you sent. It then immediately sends us a transaction confirmation. After logging in, it also automatically checks your turnover, the credit limit of the overdraft facility and the existence of other accounts and their balances.

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In addition to the PIN and TAN, the payment data you have entered and your personal data are also transmitted to Sofort GmbH. Your personal data includes first and last name, address, telephone number(s), e-mail address, IP address and any other data required for payment processing. The transmission of this data is necessary in order to establish your identity beyond doubt and to prevent attempts at fraud.

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The transmission of your data to Sofort GmbH takes place on the basis of Art. 6 par. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations.

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Details on paying with Sofortüberweisung can be found in the following links:  https://www.sofort.de/datenschutz.html  and  https://www.klarna.com/sofort/.

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If you select the "credit card" payment method from the payment service provider Stripe, the payment will be processed by the payment service provider Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland, to which we will use the information you provided during the ordering process and information about you Order (name, address, account number, sort code, credit card number, if applicable, invoice amount, currency and transaction number). Your data will only be used for payment processing with the payment service provider Stripe Payments Europe Ltd. passed on. For more information about Stripe's privacy policy, visit the URL  https://stripe.com/de/terms.

 

Amazon
The order is processed by the service provider "Amazon" (Amazon EU S.à rl, 5, Rue Plaetis 2338, Luxembourg) as part of "Shipping by Amazon" (= Fulfillment by Amazon). Your personal data will only be passed on to Amazon for the purpose of processing the online order. The data is passed on in accordance with Article 6 (1) (b) GDPR and only to the extent that this is necessary for order processing. Details on data protection at Amazon and Amazon's data protection declaration can be viewed under the following link:
  http://www.amazon.de/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=3312401

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Types of Data Collected

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Among the types of personal data that this website collects, itself or through third parties, there are cookies; usage data; First name; Last name; Country; Email-address; Postal code; telephone number; Data transmitted when using the service.

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Full details of each type of personal information collected are included in the relevant sections of this Privacy Policy or in specific explanatory texts displayed prior to data collection.


Personal data can be provided voluntarily by the user or, in the case of usage data, collected automatically when using this website.


Unless otherwise specified, all data requested by this website is mandatory and failure to provide this data may make it impossible for this website to provide its services. In cases where this website expressly states that some data is not mandatory, users are free not to provide this data without consequences for the availability or functioning of the service.


Users who are unsure which personal data is mandatory are welcome to contact the owner.
Any use of cookies - or other tracking tools - by this website, or by the owners of third party services used by this website, is for the purpose of providing the service requested by the user, in addition to all other purposes described in this document and in the cookie policy, if any.

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Users are responsible for any third-party personal information obtained, published or shared through this website and confirm that they have the third party's consent to disclose the information to the owner.

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Type and place of data processing


processing methods
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the data.
The data processing is carried out using computers and/or IT-based tools, according to organizational procedures and modalities strictly related to the purposes indicated. In addition to the owner, the data may in some cases be accessible to certain types of persons in charge involved in the operation of this website (administration, sales, marketing, legal department, system administration) or external parties (e.g. technical service providers, postmen, hosting providers, IT -Companies, communication agencies) who may be appointed by the owner as data processors. An updated list of these parties can be requested from the owner at any time.

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Legal basis of processing
The Owner may process personal data related to Users when one of the following cases applies:

Users have given their consent for one or more specific purposes. Note: According to some laws, the Owner may be allowed to process Personal Data until the User objects to such processing ("opt-out"), without having to rely on consent or any other of the following legal bases. However, this does not apply if the processing of personal data is subject to European data protection law;
The provision of data is necessary for the fulfillment of a contract with the user and/or for pre-contractual obligations of the same;


the processing is necessary for compliance with a legal obligation to which the owner is subject;
the processing is related to a task carried out in the public interest or in the exercise of official authority vested in the owner;
The processing is necessary for the purposes of the legitimate interests of the owner or a third party.


In any case, the Owner will be happy to help clarify the specific legal basis that applies to the processing and in particular whether the provision of Personal Data is a legal or contractual requirement or a requirement necessary for entering into a contract.

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Space
The data will be processed in the offices of the owner and in any other place where the parties involved in the processing are located.

Depending on the user's location, data transfers may involve the transfer of the user's data to a country other than their own. To learn more about the place of processing of such transferred data, users can consult the section detailing the processing of personal data.

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Where broader protection standards apply, users also have the right to obtain information on the legal bases for data transfers to a country outside the European Union or to an international organization governed by international law or established by two or more countries, such as the UN , and about the security measures the owner has put in place to protect their data.

If such a transfer occurs, Users can learn more by reviewing the relevant sections of this document or by inquiring with the Owner using the information provided in the "Contact Us" section.

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Retention time
Personal data is processed and stored for as long as is necessary for the purpose for which it was collected.

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Because of this:

Personal data collected for purposes related to the performance of a contract between the Owner and the User will be retained until that contract is fully performed.
Personal data collected for the purpose of the legitimate interests of the owner will be kept for the time necessary to fulfill those purposes. Users can find specific information about the legitimate interests pursued by the Owner in the relevant sections of this document or by contacting the Owner.


The Owner may be permitted to retain Personal Data for a longer period if the User has consented to such processing, as long as such consent is not withdrawn. In addition, the Owner may be obliged to keep personal data for a longer period if this is necessary to comply with a legal obligation or by order of a public authority.

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After the retention period has expired, personal data will be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the retention period has expired.

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User rights

Users can exercise certain rights in relation to their data processed by the Owner. Users who are entitled to more comprehensive protection standards can exercise all of the rights described below.

 

In all other cases, users can check with the owner what rights apply to them.

revoke your consent at any time. Users have the right to withdraw their consent if they previously gave their consent to the processing of their personal data.  

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  • Objection to the processing of your data. Users have the right to object to the processing of their data if the processing is based on a legal basis other than consent. See the relevant section below for more details.

  • Access their data. Users have the right to know whether data is being processed by the Owner, to obtain information about certain aspects of the processing and to receive a copy of the data that is being processed.

  • Check and remedy. Users have the right to verify the accuracy of their data and request that it be updated or corrected.

  • Restriction of the processing of your data. Under certain circumstances, users have the right to restrict the processing of their data. In this case, the owner will not process their data for any purpose other than storage.

  • Have their personal information deleted or otherwise removed. Users have the right, under certain circumstances, to request the deletion of their data from the owner.

  • Receive your data and have it transferred to another person in charge. Users have the right to receive their data in a structured, common and machine-readable format and, as far as technically feasible, to have it transmitted to another person responsible without hindrance. This provision applies if the data is processed automatically and the processing is based on the user's consent, on a contract to which the user is a party or on pre-contractual obligations.

  • Lodge a complaint. Users have the right to lodge a complaint with their relevant data protection authority.

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Applicability of broader protection standards

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While most of the provisions of this document apply to all users, some provisions expressly apply only when the processing of personal data is subject to broader protection standards.

Such broader protection standards apply when the processing:

  • is carried out by an owner based in the EU;

  • concerns the personal data of users located in the EU and relates to the offering of paid or unpaid goods or services to such users;

  • concerns the personal data of users located in the EU and allows the Owner to monitor the behavior of these users in the EU.

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Cookie Policy 

This document informs users about the technologies that help this website to achieve the purposes described below. Such technologies enable the Owner to access and store information (e.g. by using a cookie) or use of resources (e.g. by running a script) on a user's device when the latter interacts with this website .

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The website operator hereby informs the users of the website about the use of cookies or similar storage technologies (hereinafter “cookies”) on this website.

 

What are cookies?
Cookies are small text files that are stored by the web browser on the user's end device to store certain information. The next time you visit our website with the same device, the information stored in cookies is sent back to our website (“first-party cookie”) or another website to which the cookie belongs (“third-party cookie”).

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Through the information stored in the cookie and sent back, the respective website recognizes that the user has already called up and visited this website with the web browser of his end device. We use this information to optimally display the website to the user according to his preferences.

However, only the cookie itself is identified on the end device. Any further storage of personal data will only take place if the user gives us his express consent or if this storage is absolutely necessary in order to be able to use the service offered and accessed.

 

Consent to the use of cookies
Cookies that are not strictly necessary for the provision of services on this website are only used after consent has been given. By agreeing to the use of cookies on the basis of a notice ("cookie banner") provided by us on the website, the user agrees to the use of cookies.

The user can adjust his cookie settings individually at any time, for example by activating or deactivating individual cookie categories.

How the user can generally deactivate or delete cookies (including the absolutely necessary cookies) in his browser is described under the point "Deactivation or deletion of all cookies".


Legal basis
 

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

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Cookies, which are required to carry out the electronic communication process or to provide certain functions you want (e.g. shopping cart function), are set on the basis of Article 6 Paragraph 1 Letter 6 Paragraph GDPR. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these are treated separately in this data protection declaration.

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If the user has given his consent to the use of cookies on the basis of a notice (“cookie banner”) provided by us on the website, the lawfulness of the data processing is based on Article 6 (1) sentence 1 lit. a GDPR . If no consent is requested, our legitimate interest (ie interest in the analysis, optimization and economic operation of this website and services) within the meaning of Art. 6 para. 1 p. 1 lit. f GDPR forms the legal basis for the use of cookies.

 

Categories of cookies used
Depending on their purpose and function, we divide the cookies used by the website into the following categories:

  1. Strictly necessary cookies

  2. Functional cookies

  3. Performance Cookies

  4. Marketing/Third Party/Consent Cookies

 

Necessary cookies ensure that this website or service works properly. This means that this website or service cannot be used as intended without these cookies. This type of cookies is only used by the operator of the website (first party cookies) and any information stored in the cookies is only sent to this website.

 

1. Essential cookies

Essential cookies cannot be individually disabled or enabled. The user has the option at any time to adjust his cookie settings or to generally deactivate cookies in his browser (see point “Deactivation or deletion of all cookies”).

 

2. Functional cookies
Functional cookies enable this website to store the information provided, such as the user name or language selection, and to offer the user improved and personalized functions based on this information. The user can object to the use of functional cookies at any time by adjusting their cookie settings accordingly.

 

3. Performance Cookies
Performance cookies collect information about how these websites are used in order to improve their attractiveness, content and functionality. These cookies help us, for example, to determine whether and which sub-pages of this website are visited and what content users are particularly interested in. We record the number of page views, the number of sub-pages accessed, the length of time spent on the website, the order of the pages visited, which search terms led our users to us, the country, region and, if applicable, the city from which access was made he follows. We also record movements, such as "clicks" and scrolling with the computer mouse, in order to understand which areas of this website are of particular interest to our users. This enables us to tailor the content of this website more specifically to the needs of our users and improve our offer. The transmitted IP address of a computer is automatically anonymized and does not allow us to draw any conclusions about the individual user.

We reserve the right to use the information obtained by means of cookies from an anonymous analysis of the user behavior of the website to display targeted advertising for our products. We believe that the user benefits because we display advertisements or content that we believe to be of interest to the user based on surfing behavior.

The user of the website has the right, for reasons arising from his particular situation, to object to the processing of personal data relating to him, which is carried out for statistical purposes in accordance with Article 89 (1) GDPR. To assert these and other data subject rights, a data subject can contact the contact address given below at any time. 

The user of the website can object to the use of performance cookies at any time by adjusting their cookie settings accordingly.

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4. Third Party Marketing/Cookies


Marketing/third party/consent cookies come from, among others, external advertising companies and are used to collect information about the websites visited by the user, for example to create targeted advertisements for the user.

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Based on the consent of the website user, the so-called "Facebook pixel" of the social network Facebook operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident there , used by the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), is used within this online offer.

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Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law ( https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

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Login to Facebook Connect
Instead of registering directly on our website, you can register with Facebook Connect. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

If you decide to register with Facebook Connect and click on the "Log in with Facebook" / "Connect with Facebook" button, you will be automatically redirected to the Facebook platform. There you can log in with your usage data. This will link your Facebook profile to our website or services. This link gives us access to your data stored on Facebook. These are mainly:

Facebook name

Facebook profile and cover photo

Facebook profile picture

E-mail address stored on Facebook

Facebook id

Facebook friend lists

Facebook Likes

date of birth

gender

country

language

 

This information is used to set up, provide and personalize your account.

For more information, see the Facebook Terms of Use and the Facebook Privacy Policy. You can find these at:  https://de-de.facebook.com/about/privacy/  and  https://www.facebook.com/legal/terms/.

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With the help of the Facebook pixel, Facebook is able to determine the visitors of our online offer as a target group for the display of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to only display the Facebook ads we have placed to those Facebook users who have also shown an interest in our online offering or who have certain characteristics (e.g. interest in certain topics or products determined on the basis of the websites ) have visited), which we transmit to Facebook (so-called “Custom Audiences”). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interests of users and are not annoying. With the help of the Facebook pixel, we can also understand the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion").

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The processing of the data by Facebook takes place within the framework of Facebook's data usage guidelines. Accordingly, general information on the display of Facebook ads applies in Facebook's data usage guidelines:  https://www.facebook.com/policy.php.

 

Specific information and details about the Facebook pixel and how it works can be found in the Facebook help area:  https://www.facebook.com/business/help/651294705016616.

 

The user can object to the collection by the Facebook pixel and the use of his data to display Facebook ads at any time via the cookie settings. In order to set which types of advertisements are displayed to the user within Facebook, the user can call up the page set up by Facebook and follow the instructions on the settings for usage-based advertising there:  https://www.facebook.com/  Settings?tab=Show. The settings are platform-independent, ie they are applied to all devices such as desktop computers or mobile devices.

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The user can also opt out of the use of cookies, which serve to measure range and for advertising purposes, via the deactivation page of the network advertising initiative ( https://optout.networkadvertising.org/),  additionally via the US site (https://  www.aboutads.info/choices)  or via the European website ( https://www.youronlinechoices.com/uk/your-ad-choices/).

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If the user does not (or no longer) want to agree to the corresponding data collection, he can object to the data collection and deactivate it under the following link:

https://de-de.facebook.com/help/769828729705201/

 

The user can object to the use of marketing cookies at any time by adjusting their cookie settings accordingly.

 

Disabling or deleting all cookies
The user can set his web browser in such a way that the storage of cookies on his end device is generally prevented or that he is asked each time whether he agrees to the setting of cookies. Once cookies have been set, they can be deleted by the user at any time. How this works is described in the help function of the respective web browser.

 

A general deactivation of cookies can lead to functional restrictions of this website.

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For the sake of simplicity, all of these technologies are defined as “trackers” in this document unless there is a reason to differentiate.


For example, while cookies can be used in both web and mobile browsers, it would be inaccurate to talk about cookies in the context of mobile apps as they are browser-based trackers. For this reason, the term cookies is only used in this document where it is intended to expressly refer to this specific type of tracker.

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Some of the purposes for which trackers are used may also require user consent, depending on applicable law. Any consent given can be freely withdrawn at any time according to the instructions in this document.

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This Website uses trackers managed directly by the Owner (so-called "first-party" trackers) and trackers that enable services provided by third parties (so-called "third-party" trackers). Except as otherwise noted in this document, third-party trackers may have access to the trackers they manage.


The validity and expiry times of cookies and other similar trackers may vary depending on the lifetime set by the owner or the relevant provider. Some of them expire after the end of the user's browsing session.


In addition to the information provided in the descriptions in each of the categories below, users will find more accurate and up-to-date information on lifespan information, as well as any other relevant information - such as: B. the presence of other trackers - in the linked privacy policies of the respective third parties or by contacting the owner.

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Activities strictly necessary for the operation of this website and the provision of the service

This website uses so-called "technical" cookies and other similar trackers to carry out activities strictly necessary for the operation or provision of the service. 

This type of service allows this website to distribute its content through servers located in different countries and to optimize its performance.
Which personal data are processed depends on the characteristics and the way in which these services are implemented. Their function is to filter communications between this website and the user's browser.
Given the widespread use of this system, it is difficult to determine the locations to which the content that may contain the user's personal information is transmitted.

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Cloudflare (Cloudflare Inc.)

Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all traffic through this website, i.e. communication between this website and the user's browser, while also allowing analytical data to be collected from this website.

Personal data processed: cookies and various types of data as specified in the privacy policy of the service.

This website uses so-called "technical" cookies and other similar trackers to carry out activities strictly necessary for the operation or provision of the service.

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How to manage preferences and give or withdraw consent

There are several ways to manage tracker-related settings and, where applicable, to give and revoke consent:

Users can manage settings related to trackers directly in their own device settings, for example by preventing the use or saving of trackers.

In addition, where the use of trackers is based on consent, users can opt-in or opt-out by setting their preferences in the Cookie Notice or by updating those preferences accordingly via the relevant consent preferences widget, where available.

It is also possible to delete previously stored trackers, including those used to remember the user's initial consent, through appropriate browser or device capabilities.

Other trackers in the browser's local storage can be deleted by deleting the browsing history.

With respect to third-party trackers, users can manage their preferences and withdraw their consent via the relevant opt-out link (if any), using the means specified in the third-party's privacy policy or by contacting the third-party.

 

Locating the tracker settings

For example, users can find information on how to manage cookies in the most commonly used browsers at the following addresses:

 

Users can also manage certain categories of trackers used in mobile apps by opting out through appropriate device settings, such as ).

 

Advertising Industry-Specific Opt-Outs

Notwithstanding, users can follow the instructions from  Your online selection  (EU), the  Network Promotion Initiative  (US) and the  Digital Advertising Alliance  (US),  DAAC  (Canada),  DDAI  (Japan) or other similar services. Such initiatives allow users to choose their tracking preferences for most advertising tools. Therefore, the owner recommends that users utilize these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called  App selection  which helps users control interest-based advertising on mobile apps.

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Further information on data collection and processing

 

Legal action

The User's personal data may be used by the Owner for legal purposes in court or in the phases leading to possible legal proceedings arising from the improper use of this website or related services.
The User declares to be aware that the Owner may be asked to disclose personal data at the request of public authorities.

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We collect, process and use personal data only insofar as they are necessary for the establishment, content or change of the legal relationship (inventory data). This is based on Art. 6 (1) lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures. We collect, process and use personal data about the use of our website (usage data) only to the extent necessary to enable the user to use the service or to bill the user.

The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

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The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

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Data transfer upon conclusion of contract for online shops, dealers and goods dispatch


We only transmit personal data to third parties if this is necessary in the context of contract processing, for example to the company commissioned with the delivery of the goods or the bank commissioned with processing the payment. Any further transmission of data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

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The basis for data processing is Art. 6 para. 1 lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.  

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Data transmission upon conclusion of contract for services and digital content


We only transmit personal data to third parties if this is necessary within the framework of contract processing, for example to the bank responsible for processing payments.

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Any further transmission of data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

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The basis for data processing is Art. 6 para. 1 lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.  

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Additional information about the user's personal data

In addition to the information contained in this privacy policy, this website may provide the user with additional and contextual information on specific services or on the collection and processing of personal data upon request.

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System Logs and Maintenance

For operation and maintenance purposes, this website and third-party services may collect files that record the interaction that takes place through this website (system logs) or use other personally identifiable information (e.g. IP address) for this purpose.

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Information not included in this policy

More details on the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

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How Do Not Track requests are handled

This website does not support "Do Not Track" requests.
To determine if any of the third-party services it uses meet Do Not Track requirements, please review their privacy policies.

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Changes to this Privacy Policy

The Owner reserves the right to change this privacy policy at any time by notifying its users on this page and possibly within this website and/or - where technically and legally possible - sending a notice to the users using any contact information available to the Owner. You are strongly advised to check this page frequently, referring to the last modified date listed below.

Should the changes affect processing activities carried out on the basis of the User's consent, the Owner will, if necessary, obtain a new consent from the User.

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Right of appeal to the competent supervisory authority

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In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the responsible supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link:  https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

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Right to data portability


You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done to the extent that it is technically feasible.

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SSL or TLS encryption


For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses an SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address bar of the browser changes

"http://" to "https://" and the lock symbol in your browser line.

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If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website.


If, after the conclusion of a fee-based contract, there is an obligation to transmit your payment data (e.g. account number for direct debit authorization) to us, this data is required for payment processing.

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Payment transactions using the usual means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

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With encrypted communication, the payment data that you transmit to us cannot be read by third parties.

Information, blocking, deletion.


Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of personal data.

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Contact form


If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent.

The processing of the data entered in the contact form is therefore exclusively based on your consent (Article 6 (1) (a) GDPR). You can revoke this consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing operations that took place up until the revocation remains unaffected by the revocation.

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The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

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Objecting to Promotional Emails


We hereby object to the use of contact data published as part of the imprint obligation for sending unsolicited advertising and information material. The site operators expressly reserve the right to take legal action in the event of unsolicited advertising being sent, such as spam e-mails.

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Data Protection Officer

Legally required data protection officer.

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Nell Puetter  

​​Hartungsstrasse 16, Hamburg 20146

Germany

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Last update: January 2022

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